Returns & Exchanges

RETURNS

If you are not satisfied with your purchase, you can get your money back within 14 days.

To return your order, or any product in your order:

COMPRAS ONLINE

You can exercise your right of withdrawal within 14 calendar days from receipt of the order. P you can contact us through our email (info@be-bella.com). We will tell you how to send it back to us so we can refund your money. Return shipping costs are the responsibility of the customer.

Don't worry if we don't respond immediately, we take into account the date you sent us the email.

DEFECTIVE GARMENT

We carefully check all garments before sending them, so we are very sorry if any have arrived with a factory error. In this case you can contact us so that we can send you another one in perfect condition.

We apologize for any inconvenience we may have caused you if you have received an incorrect product. Contact us at info@be-bella.com or at our contact telephone number where you will receive personalized attention: 637 853 087

SIZES

You can find the size guide on our website, in the "Size Guide" section to guide you and know which size is right for you.

WARRANTY

If you contract as a consumer and user, we offer you guarantees on the products that we offer through our website, in the terms legally established for each product type. The legal guarantee lasts two years from the delivery of the product, so we will be liable for any lack of conformity with the product that appears in a period of two years from the delivery of the product.

It is understood that the products comply with the contract as long as they comply with the description made by us and possess the qualities that we have presented in this website, are suitable for the uses to which the products thereof are ordinarily intended type and present the usual quality and performance of a product of the same type that are reasonably expected.

BE BELLA (be-bella.com) reserves the right to reject returns communicated or sent after the established deadline, or items that are not in the same conditions in which they were received.